Careers

 

Brow Chic is a brow & lash studio locatED in the Twin Cities.

 

CURRENT OPENINGS

FRONT DESK RECEPTION/SUPPORT STAFF

NOW HIRING!

FRONT DESK RECEPTION/ SUPPORT STAFF

20- 30 HOURS A WEEK / MUST BE AVAILABLE DAYTIME, EVENINGS & SATURDAYS

SALARY STARTS AT $17+/HOUR, DEPENDING ON EXPERIENCE

LONG TERM EMPLOYMENT, NOT SEASONAL EMPLOYMENT

Job description

We are looking for a Front Desk/Support Staff to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.

Support Staff responsibilities include greeting everyone upon their arrival, answering clients’ questions about services via phone, email, text or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.

Ultimately, you will help boost our reputation by building friendly, trusting relationships with our clients.

Responsibilities

  • Warmly greet and welcome everyone into our studio and offer your assistance

  • Answer all incoming questions about services and schedule appointments based on availability

  • Process transactions (cash, credit cards and gift cards)

  • Communicate professionally with clients and co-workers via phone, text and email

  • Cross-sell services and products when appropriate

  • Assist management with product inventory

  • Complete daily cleaning duties

  • Assist management with social media 

Requirements and skills

  • Proven work experience as a Salon Receptionist, Front Desk Representative or similar role

  • Hands-on experience with office equipment, taking appointments, POS, phones, and printers

  • Familiarity with the salon & spa industry

  • Excellent communication abilities (verbal, phone and email) with a positive customer service attitude

  • Solid organization and record-keeping skills

  • An ability to remain calm under random stressful circumstances and troubleshoot

  • High School diploma

  • Ready to work with us ongoing, this is not a seasonal position, please only apply if you are looking for a permanent employment opportunity

Fill Out the Form below to start the application process

Brow Chic is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, s ex, s exual orientation, gender identity, national origin, veteran or disability status.